Thank you so much for all the kind comments to my last update when I told the story of our broken Sony TV. I swear this really still is a creativity blog, yet the story is so tragically funny, I feel compelled to share.
Perhaps the rest of you have been enjoying internet TV for years, but remember... I lived in Germany where there was no such thing! So imagine my surprise when the hubby called me downstairs and in the middle of the moving boxes, and showed me this...
(and don't I look just way too excited to see my own Facebook page? I'm almost embarrassed).
No wonder my heart was broken when the installer couldn't put it on our wall!
So it was big-time excitement to get the new Sony Google TV finally installed on our wall, only to realize that the "S" in the word Sony doesn't fully light up on the screen as it should. We get one-half of the letter "S" next to a nicely glowing "ONY."
2 Sony Google Internet TVs. 2 Sony Google Internet TVs that are defective within ONE day of trying to use them.
Here's my question... would you keep this TV because it seems to work fine in every other aspect or would you go through the stress and hassle of exchanging it? How important is the darn "S" in Sony anyway?
For all I know, I could be sitting with my great grandchildren in the nursing home who ask me about why the name on my 50 year old TV doesn't light up properly, and I'll shake my head and smirk before I start into it, "Let me tell you about the broken S..."
I would leave it, and not go through the hassel, my husband would not.. Wow seeing your facebook page on tv, you are way more digital than I could every be, I would never be able to figure that out.
Posted by: lee | November 09, 2011 at 10:54 PM
Lee, I'm with you! I think we are just going to ignore the broken S.
The thought of wrestling it off the wall, finding the box, wrestling it back into the car, going through the hassle at the store and then unpacking another one, getting it back on the wall...
AND then find out the 3rd one is a piece of crap too...??
Posted by: TJ | November 09, 2011 at 11:52 PM
I'd send a letter to Sony with a picture and see what they do. Send it to the CEO though...customer service will do nothing. Squeaky wheel and all that.... :-)
Good luck.
Posted by: Nicole Hyde | November 10, 2011 at 01:16 AM
Well in all fairness Nicole, I'm wondering if this isn't a Best Buy problem. Like maybe the store dropped an entire pallet of these TVs...
On the other hand, I'm really disappointed in the quality of electronics I've bought since coming back to the US. I've already gone through 3 curling irons! We are being sold crap, and it's insulting...
Posted by: TJ | November 10, 2011 at 01:21 AM
If the picture's fine, who cares?! Our Sony TV just developed a white line through the entire screen and we can't return it because we already got rid of the box.
Posted by: kelley | November 10, 2011 at 01:41 PM
Oh no Kelley, that's frustrating... I wonder if it's still under warranty and if you can bring it back even without the packaging?
I know in Germany they were super strict about that-- you must have the sales receipts and you must have the packaging...
What a bummer. But thanks for piping up and joining in the convo!
Posted by: TJ | November 10, 2011 at 05:07 PM
I vote for just ignoring it. When you have a TV that does what yours does who cares if the "S" shows up in the name! My hubby would be drooling over this (but knowing him, he'd return it because of the "S"!!!!)
Posted by: Janet | November 11, 2011 at 03:54 PM
I am lazy and would therefore just live with the ONY, but on the off chance that it was dropped and further problems will be coming, maybe best to do something about it now?
Posted by: Jul | November 15, 2011 at 07:26 PM
Also, this reminds me tangentially of the time (long ago) when I received a SUNY brand walkman as a gift. Yes, SUNY.
Posted by: Jul | November 15, 2011 at 07:28 PM
I am loving how my arty friends are so much like me, voting to accept the "ONY."
LOL.
Our poor husbands...
Posted by: TJ | November 15, 2011 at 11:27 PM